- Tracking Your Order
- Shipping & Delivery
- Item Availability
- Shipping Methods
- Shipping Rules
PLEASE NOTE: MOST ORDERS ARE SHIPPED WITHIN 5-7 BUSINESS DAYS.
Due to circumstances beyond our control related to COVID-19, we are taking precautions to ensure our employees are protected. We are currently operating with reduced capacity and apologize as we do our best to fulfill orders as quickly and safely as possible. Additional delays may also occur with carriers delivering parcels on our behalf. Email updates are provided as parcels are shipped and are your best source for parcel tracking information.
Expected shipment times specify when an item is expected to arrive at its final shipping destination. You will not be charged for any item purchased until it has been shipped from a fulfillment centre.
Most orders for in-stock items begin the order fulfillment process as soon as your online purchase has been completed. Items are shipped once they are located in stock, your payment is approved, and the shipping address is verified.
PLEASE NOTE THAT YOU MAY RECEIVE MULTIPLE SHIPMENTS FROM DIFFERENT FULFILLMENT CENTRES.
For questions or concerns, please visit our FAQ section prior to contacting our Customer Service team.